1. Principles of Data Lifecycle Management
Industrial Sikka is dedicated to ethical data handling. We enforce a strict "purpose-bound retention" framework. Your personal information is never stored indefinitely; it is only preserved to facilitate our credit features, safeguard against fraudulent activities, and comply with the statutory obligations set forth by Indian financial regulations and the Digital Personal Data Protection Act (DPDPA). Once the original purpose of collection is fulfilled or the statutory period lapses, your data is irreversibly destroyed or anonymized.
For broader insights into our data handling, please inspect our full Privacy Policy at: https://www.industrialsikka.com/privacy-policy
2. Storage Timelines by Data Category
To maintain transparency, we classify user data into distinct categories with dedicated expiration rules:
Account Credentials & Compliance Data
Elements: Registered mobile numbers, email IDs, and unique profile identifiers.
Timeline: Retained throughout the duration of your active membership. Following account termination, Indian statutory rules require us to maintain these records in a secure archive for a period of five (5) years for audit trails.
Application Settings & Interface Preferences
Elements: In-app configurations, layout choices, and localized settings.
Timeline: Maintained for a duration of five (5) years counting from your final active login, ensuring your interface settings are preserved should you reactivate your profile.
Technical Telemetry & Security Diagnostics
Elements: Device hardware metrics, crash reports, and system performance logs.
Timeline: Stored for a maximum window of two (2) years from generation, enabling our technical support teams to diagnose software bugs and optimize app stability.
3. User Rights: Purging and Erasure
We empower our users with absolute control over their personal information through the following mechanisms:
On-Demand Erasure Requests
You possess the legal right to request the complete removal of your records. Please submit your explicit request to business@industrialsikka.com using your registered email. Our operations team will process, validate, and execute the erasure within fifteen (15) business days, excluding data we are legally mandated to retain.
Dormancy-Triggered Cleanup
In line with data minimization, accounts showing zero interaction for eighteen (18) straight months are automatically flagged for removal. A notification will be dispatched to your registered contact 30 days before the automated purging takes place.
4. Communications and Grievances
Should you have any inquiries regarding how your data is handled or wish to escalate a privacy concern, please contact us:
Support Email: business@industrialsikka.com
Digital Portal: https://www.industrialsikka.com
Turnaround Time: We pledge to review and reply to all privacy-related correspondence within ten (10) operational days.